Telegram Finder These Terms of Service and Sale (the “Terms”) govern the use of Telegram Finder by consumers and business customers, and purchases made through telegram-finder.io (the “Service”). The Service is operated by Valentin Chmara, Entrepreneur individuel, SIREN 904 613 536, whose registered office is at 457 route de Relevant, 01400 Châtillon-sur-Chalaronne, France (“Telegram Finder”, “we”, “us”). Contact: valentin@telegram-finder.io.
1. Acceptance and contractual documents
By creating an account, using the Service, or placing an order, you accept these Terms. The version accepted at the time of an order governs that order. Before payment, you can review and correct your order. The order becomes binding when you click the payment button and Stripe confirms payment. The contract is concluded in English and confirmation is sent electronically.
2. The Service
Telegram Finder provides identity-enrichment and account-discovery tools using phone numbers, email addresses, LinkedIn profiles, and Telegram identifiers. Results depend on information supplied by users, Telegram, and enrichment providers. A result may be incomplete, outdated, unavailable, or incorrect and must be independently verified before it is relied upon.
3. Eligibility and accounts
You must be at least 18 years old and legally capable of entering into a contract. You must provide accurate account information, keep credentials and API keys confidential, and promptly notify us of unauthorized access. You are responsible for activity carried out through your account unless caused by our breach.
If you use the Service for an organization or for purposes falling within your trade, business, craft, or profession, you are a “Business Customer” and confirm that you have authority to bind that organization. Otherwise, if you act for purposes wholly or mainly outside such activities, you are a “Consumer”. Provisions expressly addressed to Consumers apply only to Consumers.
4. Lawful use and third-party data
You must have a valid legal basis for every item of personal data submitted to the Service and must provide any information required by Articles 13 or 14 GDPR to the people concerned. Telegram Finder must not be used to stalk, harass, discriminate, impersonate, defraud, spam, conduct unlawful surveillance, breach professional secrecy, or infringe privacy, data-protection, intellectual-property, Telegram, LinkedIn, or other third-party rules. You may not bypass rate limits, probe security, reverse engineer, scrape, resell, or provide unauthorized access to the Service or its results.
You are responsible for determining whether your intended outreach is lawful, including compliance with the GDPR, the French Data Protection Act, ePrivacy and direct-marketing rules. A public data source does not make unrestricted reuse lawful.
5. Prices, credits, subscriptions, and payment
Prices, taxes, the number of credits, any renewal period, and the essential features of an offer are displayed before purchase. Payment is processed by Stripe. Credits are consumed as described on the pricing or checkout page. Unless expressly stated otherwise, credits have no monetary value, cannot be transferred or exchanged for cash, and are not restored where a search was performed but returned no match. Statutory consumer rights remain unaffected.
A recurring subscription renews for the period shown at checkout until cancelled. You can cancel from the Stripe customer portal available in your account; cancellation takes effect at the end of the paid period. No further renewal is charged after effective cancellation.
6. Consumer right of withdrawal and refunds
This section applies only to Consumers. If you are an EEA Consumer, you normally have 14 days from conclusion of the contract to withdraw without giving a reason. To exercise this right, email an unambiguous statement to valentin@telegram-finder.io before the period expires. You may use, but are not required to use, the model form below.
If you expressly request immediate performance during the withdrawal period, you owe an amount proportionate to the Service supplied before you informed us of your withdrawal. Where the contract has been fully performed before the end of that period, the right of withdrawal is lost only after your prior express request and acknowledgement. Where the purchase constitutes digital content not supplied on a tangible medium, the right is lost only after performance begins with your prior express consent, acknowledgement of that loss, and the required confirmation. Any valid statutory refund is made within 14 days using the original payment method. Outside rights required by applicable law, purchases are non-refundable.
Model withdrawal form:
To valentin@telegram-finder.io:
I hereby give notice that I withdraw from my contract for [service], ordered on [date].
Consumer name: [name]. Consumer address: [address]. Date: [date]. Signature (only on paper): [signature].
7. Availability, conformity, and support
We take reasonable steps to keep the Service available but do not promise uninterrupted operation or a successful match. Maintenance, security incidents, provider outages, rate limits, and changes to third-party platforms may affect availability. Consumers benefit from all mandatory legal guarantees applicable to digital services, including the statutory guarantee of conformity; these rights are not limited by these Terms. Support is available at the contact email above.
8. Suspension and termination
You may delete your account or cancel a subscription through the available account controls, or contact us. We may suspend access immediately where reasonably necessary to prevent fraud, unlawful use, security harm, or harm to a third party. For other material breaches, we may terminate after notice and a reasonable opportunity to remedy. Mandatory refund rights remain unaffected.
9. Intellectual property
The Service, software, branding, and original content are protected by intellectual-property law. We grant you a personal, limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. You retain rights in data you submit and authorize us and our processors to use it only as necessary to provide and secure the Service.
10. Liability
Nothing in these Terms excludes liability that cannot lawfully be excluded, or limits a consumer’s mandatory rights. Subject to that, we are not responsible for loss caused by unlawful or unauthorized use, inaccurate user inputs, or an unforeseeable and unavoidable act of a third party or force majeure. Results are informational and must not be the sole basis for decisions producing legal or similarly significant effects concerning a person.
For Business Customers only, and to the fullest extent permitted by law, neither party is liable for indirect or consequential loss, loss of profit, revenue, anticipated savings, goodwill, or data. Our aggregate liability arising from the Service during any twelve-month period is limited to the amount the Business Customer paid for the Service during that period. This cap does not apply to fraud, wilful misconduct, death or personal injury, breach of confidentiality, infringement of intellectual-property rights, or liability that cannot lawfully be limited.
11. Changes
We may update these Terms for legal, security, technical, or service changes. Material changes affecting an ongoing subscription will be notified on a durable medium in advance. Changes do not retroactively reduce accrued rights. If you reject a material change, you may stop using the Service and cancel before it takes effect.
12. Complaints, mediation, and governing law
Send complaints first to valentin@telegram-finder.io. These Terms are governed by French law, without depriving an EEA consumer of mandatory protections of their country of residence. Consumers may bring proceedings before courts competent under applicable consumer law. After an unsuccessful written complaint, a consumer may use, free of charge, the consumer mediator appointed by Telegram Finder. The mediator’s required contact details will be published here once the appointment is finalized. For disputes involving a Business Customer, the competent French courts have exclusive jurisdiction, including in cases of multiple defendants or third-party proceedings, unless a mandatory rule provides otherwise.